常見問題
Order & Delivery
1. What payment methods does the site support?
Payment methods supported by the website: PayPal, Visa, Mastercard. When paying, the page will jump to PayPal, and customers with a PayPal account can use the PayPal account to pay. Customers without a PayPal account can directly enter Visa / Mastercard information on this page and pay directly by credit card.
2. I live outside Hong Kong, can I deliver?
Delivery is possible. New Angance Hong Kong website supports global delivery.
3. What is my minimum spend if I want free shipping?
Hong Kong, Macau, Mainland China: Free shipping on orders over $500, otherwise an additional $40 will be charged
Other countries: Free shipping on orders over $1500, otherwise an additional $150 will be charged
4. Will I be taxed if I receive goods from a foreign address? Who is responsible for paying taxes?
It is determined by the customs laws of the destination. If tax is incurred, it must be paid by the recipient.
5. How long does it take to ship after placing an order?
We process and prepare orders from Monday to Friday, excluding public holidays.
Once your order is received, it will be shipped within 2 working days.
6. How long does it take to receive the goods after placing the order?
Usually 2-7 days. We will choose the most suitable logistics method according to the destination, including but not limited to SF Express, DHL, UPS.
Other Problems
7. What are the benefits of being a registered member?
Every time you place an order, you do not need to enter the delivery address repeatedly, and you can check the order status at any time. More member discounts will be launched in the future, so stay tuned!
8. What are New Angance's Facebook, Instagram, YouTube accounts? What are the benefits of following?
We will release shopping coupons from time to time through social media, follow us to get more discounts!
Facebook: newangancehkandmacau
Instagram: newangance_hk
Youtube: New Angance Official
Find a Counter
Macao
(Brand store) Shop A, G/F, Hang Fai Building, 25-A Ferry Street, Macau
Macau Watsons Counter Address & Business Hours
- Shop A, B, C, D, G/F and 1/F, 62-69 Shui Hang Mei Street 9:00-21:00 (Daily)
- Shop B, C, G/F, 6A, Tianyun Building, Jialu Mie Yuandi, San Deng Deng 9:00-21:00 (Daily)
- Tower B, G/F, Century Mansion, Avenida de Costa, 9:30 to -21:30 (Daily)
- Shop 2230, 2231 & 2232, Level 2, Cotai Central, Cotai Central 10:00-19:00 (Daily)
- Avenida Canton, Taipa, Shop B03, B1, Hao Shang 10:00-19:00 (Daily)
- Shop No. G028, Bank of Macau Resort, Avenida del Mare, Cotai, Cotai 10:00-19:00 (Daily)
- Venetian Resort, Shop 2016, 2017a, 2025 and 2026, Level 3, Shoppes at Venetian 10:00-19:00 (Daily)
Hong Kong Watsons counter address & business hours
- Unit 111, 1/F, Grand Place, 500 King’s Road, North Point 11:00-20:00 (Daily)
- Shop 6C, Hoi Chu Court, Aberdeen Centre 9:30-21:00 (Daily)
- Shop A, G/F, Crocodile Shirt Centre, 79 Hoi Road, Kwun Tong 8:30-20:30 (Monday to Saturday) 10:30-19:30 (Sunday and public holidays)
- Shop 3A, G/F, Whampoa Garden Phase 2 Shopping Centre, Hung Hom 10:00-22:00 (Daily)
- Shop G24B, G25-G26, G/F, Fortune City One, Shatin 09:00-21:30 (Daily)
- Tuen Mun Town Plaza, 2/F, 2100B-C & 2115-2122 10:00-21:00 (Daily)
- Shop No.C1, G/F. & Whole of Mezzanine Floor, Wu Sang House, 655 Nathan Road, Mongkok, KLN 09:30-22:00 (Daily)
- Shops 451-453 on Level 4, New Town Plaza, Phase 1, Shatin, New Territories 09:00-22:00 (Daily)
